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Original topic:

Face ID don't match

(Topic created: 03-18-2023 07:09 AM)
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Dog-
Cosmic Ray
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Galaxy S21

When I try to use face I'd its said face don't match

9 Replies
Luzgalaxy
Cosmic Ray
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Galaxy S21
Is your camera dirty?
Dog-
Cosmic Ray
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Galaxy S21
No
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Solution
Luzgalaxy
Cosmic Ray
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Galaxy S21
That's odd. Usually it mainly wouldn't work because of a dirty camera. I would try putting another face ID in and if it still doesn't work then maybe try restarting the phone.
Dog-
Cosmic Ray
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Galaxy S21
Ok
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Dog-
Cosmic Ray
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Galaxy S21
It works now
Luzgalaxy
Cosmic Ray
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Galaxy S21
That's good
Luzgalaxy
Cosmic Ray
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Galaxy S21
Oh I forgot to add. You can also run diagnostics on your phone so you can test your face ID as well. If there is an issue it will say that action might be recommended. Just a tip you can always use 😄
Towmann
Constellation
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Galaxy S21
Me too, ever since day 1 , have had my s22+ for about 2 months
Yamialex224
Honored Contributor
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Galaxy S21
Yup happens with me. Another reason I don't use face unlock on android