Galaxy store

[Aly11]

Every time i try to download or update or even access the application page from the Galaxy store, it shows me the error message in the photo.

I communicated with email and live chat, and they gave me several solutions, i tried all of them

The solutions i tried: 

Change the region to my local region.

Create a new account with a local SIM card.

Clear the data / cashes of the store and force stop it.

update downloading newer version of the store from web ( because i can't update from the app itself )

I tried every possible solution i can do.

When i tell that to them that there is no benefit of these solutions, they told me to upload an error report, and there i'm.

I hope you can help me

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[Ashslayer]

What did you do like right before this happened? Since it wouldn't happen just out of nowhere. I assume you tried to update software or flash a different firmware or something along those lines? I also wonder if you were trying to disable apps that seem unnecessary? Anything like that?

[Aly11]

Actually i bought the phone since 6 months maybe.

It was coming with android 12.

So i updated it one after one like in one or two weeks, but until i get android 14 there was no problems. 

I had an account that it region at USA, but i couldn't sign in so i had to create new local account with local sim card.

Until now there was no problems.

When i was able to sign in to my american account and i did, the problem start to come, i tried to get back to my local account but the problem didn't go unfortunately. 

So that's what's happened 

[KiwiBird97]

Was your previous region Qatar (QA)?