Original topic:

Galaxy watch stuck on finishing pairing...

(Topic created on: 2/17/21 11:18 AM)
user94quoxcLI5
Asteroid
Options
Galaxy S21

I've recently upgraded from s10 plus to the s21 ultra and tried to pair my galaxy watch  with it and its stuck on the paring screen.  I've tried deleting the wear app and cache but my phone is stuck on pairing and my watch is stuck on let's go. Any help would be well appreciated as I rely on my watch thank you

Mat

18 Replies
bill-e
Samsung Care Ambassador
Options
Galaxy S21

Have you restarted the watch?  It should go through the setup again when you restart it.

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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WHYTE56
Constellation
Options
Galaxy S21

Bill-e, I have the same problem.  I have a Samsung Frontier 2 and just purchased a new S21 Ultra.  I have tried deleting Wearable and reinstalling it.  I cleared cashe.  I have checked the blue tooth.  I have restarted the watch. I have turned off the wifi as shown in a You Tube video to fix this issue and nothing.  Can you please be more detailed on how to fix this.  My watch is only 20 months old and worked great on my Note 9.  Please help.  Thanks,

Steve

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SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

Thank you for reaching out. Have you tried resetting the watch?


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0 Likes
johnjpeg
Astronaut
Options
Galaxy S21
Make sure the watch is on the charger when you're doing the setup process.
0 Likes
latoplano_6_625
Red Giant
Options
Galaxy S21

watch s2 and below doesnt work with s21

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KATHY78
Astronaut
Options
Galaxy S21
Same
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bill-e
Samsung Care Ambassador
Options
Galaxy S21

@WHYTE56 

Have you gone into the watch's settings and all the way at the bottom tried "Pair to a new Watch?  I'm pretty sure I paired my Gear S2 to my S21 prior to trading it in for the Watch 3.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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cyberforester
Asteroid
Options
Galaxy S21

I had trouble with setting up my watch with the S21.   The process kept stalling until I move to a location with higher speed internet.   It worked fine.

0 Likes
user94quoxcLI5
Asteroid
Options
Galaxy S21
Ultra
 

I've recently upgraded from s10 plus to the s21 ultra and tried to pair my galaxy watch  with it and its stuck on the paring screen.  I've tried deleting the wear app and cache but my phone is stuck on pairing and my watch is stuck on let's go. Any help would be well appreciated as I rely on my watch thank you

Mat