Hearing aids won't connect to my phone Bluetooth

[mike1940]

I have phonak hearing aids and they used to connect to my phone Bluetooth for me to stream calls and music and movies through them now I can't even get them to connect to my phone but it will only connect to the app I use for my hearing aids 

[Patriot1776USA]

I also have phonak hearing aids. I would completely delete the app. And also completely delete it off your Bluetooth devices. Then I would restart the phone, then I would try to re install them. I had the same problem and this worked for me

[mike1940]

I actually tried that and it didn't fix the cause

[Patriot1776USA]

Dang, then I'm out of ideas. Sorry

[Robin621k · Accepted solution]

Go into settings, apps, tap on the area I circled toggle, tap OK, in the search box, type in Bluetooth, tap on it, go to storage and clear cache. Reminder, you might have to repair all Bluetooth devices

[mike1940]

Thanks