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Original topic:

Hearing aids won't connect to my phone Bluetooth

(Topic created: 03-22-2023 12:18 PM)
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mike1940
Astronaut
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Galaxy S21

I have phonak hearing aids and they used to connect to my phone Bluetooth for me to stream calls and music and movies through them now I can't even get them to connect to my phone but it will only connect to the app I use for my hearing aids 

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Solution
Robin621k
Black Hole
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Galaxy S21
Go into settings, apps, tap on the area I circled toggle, tap OK, in the search box, type in Bluetooth, tap on it, go to storage and clear cache. Reminder, you might have to repair all Bluetooth devicesScreenshot_20230320_135615_Photo Editor_1000008308_1679334975.jpg

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5 Replies
Patriot1776USA
Black Hole
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Galaxy S21
I also have phonak hearing aids. I would completely delete the app. And also completely delete it off your Bluetooth devices. Then I would restart the phone, then I would try to re install them. I had the same problem and this worked for me
mike1940
Astronaut
Options
Galaxy S21
I actually tried that and it didn't fix the cause
Patriot1776USA
Black Hole
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Galaxy S21
Dang, then I'm out of ideas. Sorry
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Solution
Robin621k
Black Hole
Options
Galaxy S21
Go into settings, apps, tap on the area I circled toggle, tap OK, in the search box, type in Bluetooth, tap on it, go to storage and clear cache. Reminder, you might have to repair all Bluetooth devicesScreenshot_20230320_135615_Photo Editor_1000008308_1679334975.jpg
mike1940
Astronaut
Options
Galaxy S21
Thanks