Original topic:

My SM-G991U doesn't have the November Update

(Topic created: 11-22-2024 03:03 PM)
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user5KqPfcC0vE
Constellation
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Galaxy S21
I Recently bought the device and I had to manually update to October using a pc but I don't really want to have keep doing it anymore. How can I get it to show it has the update. I changed log shows it has gotten the update.
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12 Replies
iamrehman01
Constellation
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Galaxy S21

If your device isnā€™t showing updates after manually updating, try these steps to fix it. First, ensure Automatic Updates are enabled in settings and that your region matches your location. Clear the update cache by going to Settings > Apps > System Apps > Software Update, then clear its cache and data. Make sure youā€™re connected to a stable Wi-Fi network. If the update still doesnā€™t show, use the manufacturerā€™s PC tool (like Samsung Smart Switch) to verify the version or reset update detection. As a last resort, consider a factory reset after backing up your data. Let me know if this helps!

Dswaid
Asteroid
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Galaxy S21
I use smart swith on my laptop to update all of my units. Always works for me
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Essandoh
Constellation
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Galaxy S21

Can you please show me the steps?

I recently bought my s21 plus and it's stuck at Android 13 and OneUI6. I can't update it. I tried using Wi-Fi but it didn't work. My model is SM-G996U and I'm in Ghana. 

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