Original topic:

Pink line after software update

(Topic created: yesterday)
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Barani
Constellation
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Galaxy S21
After the recent android update, my Samsung S21 appeared a green or pink line on the screen.

Kindly help, how to resolve this issue.
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3 Replies
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S21

Sorry to hear this but the green line issue on phones is a hardware problem that cannot be fixed by software. The display of the affected phone needs to be replaced, and depending on the phone model, such repair can possibly include the display assembly and the motherboard. Please get in touch with customer support to initiate a repair.

https://www.samsung.com/us/support/service/locations/

https://www.androidauthority.com/how-to-fix-green-line-issue-on-phone-screen-3342058/



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3Fees
Red Giant
Options
Galaxy S21
Reset phone to factory default. This will isolate the problem as software or hardware backup your phone first by Samsung Smart Switch to your pc to save your data.

Cheers
3Fees
userIgFLS95xP5
Constellation
Options
Galaxy S21
Be thankful its just a line and not a bar or whole screen gone black