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Original topic:

Poor video quality when sending

(Topic created: 02-10-2021 11:52 AM)
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MikeyIrish
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Galaxy S21

I have a question. I can't send quality video unless I do it with link sharing.  Sometimes I will take a should video 10 seconds or so and send it to wife or daughter and it's always grainy. They have iPhones but I don't same video to friends with Samsung phones and same results.

Any help would be awesome.
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Solution
MarvinG84
Comet
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Galaxy S21

You have to use a 3rd party messenger app like, Facebook Messenger, Skype, Whatsapp etc. iPhones and Android phones are not compatible in regards of sending high quality videos to each other.

MikeyIrish
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Galaxy S21
I 100% get that. I have sent very short video to co-worker with a galaxy and it looks no better. maybe I should try a 3rd party messaging app. as of now I only use the message app installed on my s21
MarvinG84
Comet
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Galaxy S21

For Android users, it's best to use Google Messenger, it has RCS (rich communication service). On my S10+ I had chat features on the Samsung texting app, but it's gone on my S21 Ultra, so I'm using Google now.

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MikeyIrish
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Galaxy S21
cool.
thanks for taking time to help.
very appreciative
MarvinG84
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Galaxy S21

No problem at all.

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user751201tmO21
Honored Contributor
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Galaxy S21
That was my roundabout suggestion, when I mentioned I use Google Messenger (among others) 🙂

It's not the phone ... it's the app in use 🙂
MikeyIrish
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Galaxy S21
thanks.
appreciate the help
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Galaxy S21
if sending through any text messaging app it will always go out and come in crappy. but advice is using sharing apps and or links. dropbox , google drive , and so on. share link they can then download it and have good quality
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Galaxy S21

sending pic/video thru txt message lowers the quality. if you want to send them in original quality, you need to use apps like whatsapp or via bt or linkshare

MikeyIrish
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Galaxy S21
I figured but was hoping someone would tell me to change a simple setting or something like that.
my daughter and her mom send videos with perfect quality although they both have iPhones.