Original topic:

S21 Firmware Error(1)

(Topic created: 3 weeks ago)
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ang0986
Constellation
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Galaxy S21
After the last two updates pushed to my. S21 I continuously get a Firmware Error (1) message which Google says is related to a storage issue but Ive literally emptied out all photos and videos on my phone and the majority of files on my phone. I don't understand why I keep getting this error. My WiFi is on, there's no connection issues and my phone was plugged in and charging when the update installed. Can someone help me figure out why this keeps happening?
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2 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21

@ang0986 Firmware uses different storage than photos, etc. You would need to contact Samsung support to determine what repairs need to be done. 

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LordVako
Comet
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Galaxy S21
Have you tried to do an update using smart switch just in case?
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