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Original topic:

S21 - Ready to connect when network quality improves

(Topic created: 04-12-2022 10:54 AM)
uservAWH6lOIjh
Constellation
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Galaxy S21

Hello, recently (a month, perhaps) I've been plagued with my phone switching from WiFi to cell data with the message "Ready to connect when network quality improves".  Not sure why the switch all of a sudden.

I notice it most at home and the office, which is where I spend the most time.  I work from home and I get this message when all normal devices are connected to the internet and are functioning normally.  I ask other family members if their iPhones are connected to WiFi and they note no issues.  I am also getting this problem in the office where there are no other issues noted.

Is there any way for me to diagnose what is causing this, or any particular settings I should adjust?  I did perform a Google search and most results speak to changing the settings at the router but surely it's not the fault of all other routers and my phone is "perfect"?  Thoughts?

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Solution
bill-e
Samsung Care Ambassador
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Galaxy S21

Go to Settings->Connections->Wifi->3 Dot menu-> Advanced->Toggle off "Switch to mobile data"

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor

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1 Reply
Solution
bill-e
Samsung Care Ambassador
Options
Galaxy S21

Go to Settings->Connections->Wifi->3 Dot menu-> Advanced->Toggle off "Switch to mobile data"

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor