Samsung Free won't work due to age not verified?

[userSilverHead3962]

I cleared the cache & data multiple times & still get the error & my DOB is correct - I even re-entered & saved it. I have the S21 FE 5g #samsungfreeerror #samsunghelp

[Samsung_Moderator · Accepted solution]

Hello userSilverHead3962, Thank you for posting within the community! I understand you're getting an error with Samsung Free. 
Please contact our Samsung Accounts Team for futher assistance: 1(855)795-0509.