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Original topic:

Samsung Health no longer shows me menus on my S21 Ultra

(Topic created: 09-02-2023 07:26 AM)
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SusyGold
Constellation
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Galaxy S21

This app is no longer showing me menus on my S21 Ultra The screen only shows the step counter. That's it. Nothing. I have read troubleshooting recommendations and done everything I could, but nothing is working. Cleared cache, uninstalled and reinstalled app, restarted the phone, changed permissions, allowed notifications, restarted again, reinstalled again, cleared cache again. It's not in sleep mode. I used to use it daily. Now nothing. What's going on?

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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S21

@SusyGold It may be that other items have been turned off in that view. Try this:

  1. Open Samsung Health
  2. Click the 3 dot menu in upper right
  3. Click Edit home
  4. Click the + icon in upper right 
  5. Enable the missing items. 

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3 Replies
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Galaxy S21

@SusyGold It may be that other items have been turned off in that view. Try this:

  1. Open Samsung Health
  2. Click the 3 dot menu in upper right
  3. Click Edit home
  4. Click the + icon in upper right 
  5. Enable the missing items. 
SusyGold
Constellation
Options
Galaxy S21
Thank you. You know what I noticed after doing the whole uninstall, reinstall, restart thing? Whe it asks me to sync to my Google account, the entire cover page (menus, hear rate, water intake, etc., vanishes. I don't understand why, but this last time I declined the syncing and the menu is now available. It continues to ask me to sync but I won't do it.
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honeyrenee
Constellation
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Galaxy S21
Me too