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Original topic:

Samsung Pass or other password manager questions

(Topic created: 03-26-2021 11:51 AM)
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Bbaileysir
Asteroid
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Galaxy S21
So I've always had an iPhone but decided to make the switch and bought a Samsung s21.  I'm questioning now if i did the right thing now because I can figure out how to do some fairly basic things.  My biggest frustration as of now is using a password manager.  I had planned to use Google password manager since I had already used Google manager withe my iPhone which I thought would make this swap a lot easier.  My problem is that as I'm logging into accounts, my passwords aren't being saved at all actually.  I've set up my Google account but all I can seem to do with the password manager and autofill is have access to the info.. from what I can tell..  my phone wants me to use Samsung pass. I've tried disabling it thinking that then when I typed in a new password it would use my Google account passwords but it didn't work.  Instead , it asks me to download Samsung pass every time I type a password in.  As of now .. I've had the phone for two days and I still am typing in my login and password to everything I sign into .  I'm open to suggestions..  I want to keep it simple.  I hate trying to remember passwords so the easier solution the bigger 
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bill-e
Cosmic Samsung Care Ambassador
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Galaxy S21

@candy76 

Could you please explain better what you're trying to do?  Which app?

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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candy76
Constellation
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Galaxy S21
I don't know what I did in settings but it works now. Thank you
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user0sPvhtsL5y
Constellation
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Galaxy S21

Hi, I just did the same thing and switched. I am finding I have the same issue. Since your last post have you figured out what you did to get the option for google versus this samsung pass? If so, would you mind sharing how to? I'm at my wits end with this phone.

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bill-e
Cosmic Samsung Care Ambassador
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Galaxy S21

Is the google password manager set up on or phone?  Go to Settings and search on Password Manager and it should bring you into Google passwords.

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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bill-e
Cosmic Samsung Care Ambassador
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Galaxy S21
Also, go to Settings and search for "autofill service". Then select Google

clipboard_image_1619188719870.jpg

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
Solution
John9241
Constellation
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Galaxy S21

THANK YOU! It's actually very confusing to change the setting.  I didn't run into the issue on my S10+, it just used Google. 

I have been looking for a while and finally, with your help of what the menu looks like, I found it.  I went to the "Autofill service" option multiple times in search but clicking on the gear (seems logical??), it takes you directly into the chosen service settings (Samsung Pass), so that was my problem.  It also doesn't help that if you search for "Autofill service" and click it, it takes you into General settings rather than directly into the Autofill service menu, so you have to click on Autofill service twice if you search for it.

So using bill-e's last post with the picture of the menu to know where it actually is changed...

  1. Go to Settings
  2. Go to General management
  3. Go to Autofill service
  4. Click the text "Autofill serviceon the left, not the gear on the right