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Samsung health monitor

(Topic created: 09-19-2021 06:45 AM)
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Kajumper
Cosmic Ray
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Galaxy S21
I bought S21 ultra, the Canadian model from Amazon. The same cannot do the monitor saying not supported in your location. It failed to connect with Samsung watch 3 and now the Samsung 4 classic watch. I live in the USA 
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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S21

Hey there!

 

Thanks for reaching out.

 

As your product is a non-US model and the support for these models is very limited, please seek a support team in Canada. You can do so by using this link here: https://www.samsung.com/us/common/visitlocationsite.html. They will be able to provide further assistance regarding your concerns.

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SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

Hey there!

 

Thanks for reaching out.

 

As your product is a non-US model and the support for these models is very limited, please seek a support team in Canada. You can do so by using this link here: https://www.samsung.com/us/common/visitlocationsite.html. They will be able to provide further assistance regarding your concerns.