282828
Astronaut
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3 weeks ago (Last edited 3 weeks ago ) in
Galaxy S21
Says if keeps happening contact customer service and I tried everything clear cache and data etc
1 Reply
Rydah
Samsung Care Ambassador
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3 weeks ago in
Galaxy S21Hey there, @282828.
When you say that Secure Folder won't download, do you mean an update from the Galaxy Store? If so, try clearing the Galaxy Stores app data by going to: Settings>Apps>Galaxy Store>Storage>Clear data.
Next, go back to the Galaxy Store and check for updates. The Secure Folder should now update/install.
Best regards,
Rydah
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