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When upgrading do you lose any personalized settings on the phone?

(Topic created: 02-19-2023 06:11 AM)
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Ellin
Supernova
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Galaxy S21

When you upgrade do you lose an the personalized settings, like gestures, good lock,etc?

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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21

@Ellin IME, if you use Samsung's Smart Switch to transfer information from one phone to another, almost everything is transferred. The new phone ends up looking and acting just like the old phone. 

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7 Replies
Patar
Halo
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Galaxy S21
You do lose your settings on your phone going to a new phone. For apps you can transfer/backup.
Penini
Cosmic Ray
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Galaxy S21
Good luck with app settings transfer with smart switch
bkmelas
Nebula
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Galaxy S21
Yes when you upgrade phones.
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Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21

@Ellin IME, if you use Samsung's Smart Switch to transfer information from one phone to another, almost everything is transferred. The new phone ends up looking and acting just like the old phone. 

Ellin
Supernova
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Galaxy S21
Thank you, I won't be transferring myself, I let best buy do it for me so I know apps and stuff with transferr , was wondering about all my customizations, like good lock settings, color palette etc?
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Galaxy S21
When I used Smart Switch to switch phones it kept my GoodLock apps and my settings in the Goodlock apps surprisingly
Ellin
Supernova
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Galaxy S21
That's what I wanted to know what about bixby routines?
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