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Original topic:

Can't enable SmartThings in device control

(Topic created: 12-14-2023 11:19 PM)
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raider08
Cosmic Ray
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Galaxy S22
I'm trying to add my SmartTag2 to the device control on my S22 Ultra by going to Device Control and choosing "manage apps" in the menu and tapping SmartThings. I always get an error: "couldn't load devices. Try again or check the SmartThings app". Everything looks fine in SmartThings though. 

Is this just broken, or how can I get them to come up? 
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey three! I can certainly understand how frustrating it can be when your apps aren't working correctly. I would suggest reaching out to our Smart Things team to try and get this resolved! You can reach them at 1-800-SAMSUNG. Thank you for being the best part of Samsung!

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey three! I can certainly understand how frustrating it can be when your apps aren't working correctly. I would suggest reaching out to our Smart Things team to try and get this resolved! You can reach them at 1-800-SAMSUNG. Thank you for being the best part of Samsung!

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