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Charging problems after latest updates?

(Topic created: 01-21-2024 09:08 AM)
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red1yul0
Astronaut
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Galaxy S22
Is it just me, or has anyone else ran into charging problems in the past week with their Galaxy S22 after the new UX updates? My phone has stopped charging properly and while plugged in, its battery level rises and falls while not in use. I watched it go from 98%, to 92%, up to 97%, plateau, and then drop to 94%. All while not being used. I tried fiddling with charging settings and got no fixes to the problem and this is bugging me because I already replaced my phone with this one through insurance just about three weeks ago.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I can absolutely understand needing your phone to charge correctly! If you have tried different chargers and none of them are working correctly I would suggest having a certified technician take a look at the device!

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

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9 Replies
terminator9
Comet
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Galaxy S22
alot of people are having charging issues since last update recently. my s23 ultra always charged super fast 2.0 with the 45w charger and cable , and in now it only says fast charging but no longer super fast 2.0 and taking about 20 t0 30 min longer than before. i have looked all over internet , others have same issues, its frustrating, hope samsung fixes this bug soon, i even saw alot of brand new s24 ultra users with same issue, i cant imagine having a new amazing phone and it already has an issue.
Enrique1
Constellation
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Galaxy S22
My Samsung fold 4 stopped charging, remains 1 % as long as its plugged in
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I can absolutely understand needing your phone to charge correctly! If you have tried different chargers and none of them are working correctly I would suggest having a certified technician take a look at the device!

 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

celeryking
Constellation
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Galaxy S22

How about a recall or a bug fix that way the expense, for what I see as a more than common problem could be addressed fully 

Sams30
Astronaut
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Galaxy S22

Same here

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Sams30
Astronaut
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Galaxy S22

Tq for your concern keep on improving samsung products to max efficiency. 

ShadierCeaser7
Astronaut
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Galaxy S22
Sounds to me like Samsung has found a way to get people to repair or replace their phones with this update.
Welder71
Astronaut
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Galaxy S22
That's :ox:💩 I just barely paid off my phone!
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Welder71
Astronaut
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Galaxy S22
I just had an update. Now my phone is not charging right
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