Original topic:

Esim and sim not working

(Topic created: Friday)
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magana
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Galaxy S22

Hi guys, I have lost all mobile data and calls on my phone I thought it was the carrier but it's not the carrier it's the phone somehow. 

 
 We tried to do multiple things on the sim card. troubleshoot the phone and setting up my phone for an ESIm and still did not work. 
 
 I have tried everything from youtube tutorials but no luck, sometimes the phone recognizes the esim but it gives me data for a few second and after that it's gone. 
 
 
 
 
 Can someone please help me fix this problem.

Also I want to add that In some areas of my city I get some data connection on my phone but it's not very good as it used to be. 
Has someone resolved this isssue?
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Galaxy S22
Can you connect to Wi-Fi?
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magana
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Galaxy S22
Yes, I can connect to wifi
Robin621k
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Galaxy S22
DM!
magana
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Galaxy S22
Yes I had a stable internet connection.
Also I had this problem before I added the esim