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Original topic:

Feature for pop up messages isn't working on one UI 6 update

(Topic created: 12-07-2023 02:40 PM)
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Marky3
Cosmic Ray
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Galaxy S22

The Feature For The Pop Up Messages Isn't Working NoMORE... IT WAS WORKING FOR 5.1.1 šŸ˜­šŸ˜­

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I can absolutely understand wanting your favorite features on your device to work like they were designed to! Since this is happening after the update I would suggest clearing the cache of your device by following the below steps.

With the device off, press and hold the Volume Up key first, then the Side key.
When the Android logo displays, release all keys and wait until you get the Android system recovery menu options.
Press Volume down to highlight Wipe cache partition, then press Side key to select it.

 

I would also submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports. 

 

I hope this helps!

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18 Replies
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy S22
Settings>Notifications>Notification pop-up style>Detailed
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Marky3
Cosmic Ray
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Galaxy S22
I Tried That šŸ˜ž
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Marky3
Cosmic Ray
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Galaxy S22
No, Just The Pop Up Bubble
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Marky3
Cosmic Ray
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Galaxy S22
Jus The Bubble
VerbumVeritum
Galactic Samsung Care Ambassador
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Galaxy S22
Try this really quick. With the phone off, press and hold Power and Volume up buttons until the Samsung logo disappears. Using volume keys, highlight Wipe cache partition, then power to select and confirm on the following screen. On the original menu, use volume to navigate to Repair apps, and then power again to select. This will reindex all your apps. Go back to Settings>Notifications>Notification pop-up style>try changing the pop-up style to detailed again.
Marky3
Cosmic Ray
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Galaxy S22
It Didn't Work
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JBMACK
Constellation
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Galaxy S22

I'm having the same issue. I get the app badges when a new text arrives. Buy none of the text pop up bubbles are showing

amerzstylist
Asteroid
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Galaxy S22
I'm having the same problem!!! So frustrating. Have you found a solution?
Marky3
Cosmic Ray
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Galaxy S22
No šŸ˜­šŸ˜­šŸ˜­
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