Original topic:

Issue with display of an S22 Ultra

(Topic created: Sunday)
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S22Ultra1973
Constellation
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Galaxy S22

Hello everyone,

I have recently been experiencing an issue with my phone's display, which I purchased in October 2022. It appears this is a problem already mentioned here https://r2.community.samsung.com/t5/Galaxy-S/Free-Screen-Replacement-till-30th-September-Green-Line-... and https://www.reddit.com/r/S22Ultra/comments/1dez3sb/s22_ultra_display_issue_after_the_update_120hz/?s....

I wanted to ask if a free replacement of the display is covered by Samsung for devices purchased in Europe.

Thank you.

3 Replies
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S22

You would need to ask in the Europe community to see if that is still being offered in Europe 

https://www.samsung.com/us/common/visitlocationsite/



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3Fees
Supernova
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Galaxy S22
I'd say it depends if it still is in warranty.

Cheers
3Fees
S22Ultra1973
Constellation
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Galaxy S22

Thanks everyone for the feedback. Meanwhile, for anyone who might be experiencing the same issue, I adjusted the screen's refresh rate from 'Adaptive' to 'Standard', which fixed the problem (well it's more of a workaround until hopefully this is fixed in the next software update). You can find these settings under Settings -> Display -> Motion Smoothness. 

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