Issues adding AMEX credit card to Samsung wallet

[mad_orsi]

Hey everyone, recently i have been trying to add American Express credit card to Samsung wallet but i am not able to. The app itself captures everything from photo or NFC/manually but after typing all my card information and security code, the option "next" on the bottom of the screen is grayed out leaving you without any other option to add the card to your wallet. Anyone else experiencing the same issue here and if yes have you found any solutions?

Thanks in advance!

[SuperBoop]

I get the same issue but with my CashApp card. No issues with adding manually to Google pay.

[mad_orsi]

Yeah i dont really understand why is that happening. Google pay is great too but the only reason im still using samsung wallet its because you can pay literally everywhere with it and it works also with older credit card machines that do not support contactless payments!

[userM6iusGkVGy]

Recently I had to factory rest my phone and I had no trouble with Google Pay except last year when I did the beta 12 when Google said I had modified software on phon we...my Visa debt card worked fine on Samsung Wallet until I did reset...Now if I try to enter visa debit card ,I have to read fine print and agree then when I do I get error reading ! Bank said I missing a token for it to work...It is supposed to generate a Token for a Card and bank suggested I call Samsung...they have a toll free number but been too busy to call...go to Samsung Wallet website for number to talk to techs

[Samsung_Moderator · Accepted solution]

Hello mad_orsi,  thank you for posting and welcome to the Samsung Community. I understand you are experiencing issues adding AMEX credit card to Samsung Wallet. 
Please check with AMEX to see if you have an eligible American Express card for Samsung pay. 
 For questions or concerns with using the Samsung Pay/Wallet app, please reach out to Samsung Pay at 1-844-726-7297.