Original topic:

Samsung wallet keeps saying to use the back of the phone

(Topic created: 07-17-2024 02:29 PM)
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Tami64
Cosmic Ray
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Galaxy S22

Any one having trouble with their samsung pay app? When I tried to use it. It said use the back of your phone which I already knew and obviously have done with it a million times just wondering, if anybody else had the issue.Let me know thanks

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realaud
Honored Contributor
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Galaxy S22
Is it possible you had it too far away or at the wrong angle to the nfc icon on the paypad?
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Tami64
Cosmic Ray
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Galaxy S22
Nope, I had it in the same spot on the card reader that I always do
Other people coming into the store.Or having issues using the tap and pay feature on the card reader to.So maybe that's what it was.I don't know
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realaud
Honored Contributor
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Galaxy S22
If other people had the problem most likely it was a problem with the card reader.
Tami64
Cosmic Ray
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Galaxy S22
Yes, but i.thought I'd mention it on here.