Maybe try restarting your phone, that may solve the problem, if the problem persist still, Try going into settings and force stopping the media storage module in settings》Apps》Special access and If that is still not resolving the problem, try this, best advice I can give
Method 1: Clear the cache and data on your device
Step 1: Go to "Setting> Applications> Manage Applications and find Google Services framework. Step 2: Next, find Google Play from the same Manage Applications page. Step 3: Tap on it and then Tap on clear cache. Step 6: Turn of the device and then turn it back on.
Thank you. It still keeps stopping and now I can't even play yt music. And a lot of my pics are missing. And I had to uninstall google photos completely because the app wouldn't even stay open. The media storage app won't let me clear the cache on it. I'll have to call for help.
That would be the best advice I can give you, sorry for the inconvenience with your device, if the problem doesn't get solved, you may need to contact Samsung Customer Service, hopefully your solution will get solved, again that's the best advice I can give you at the moment!
