Original topic:

Mic mode is not working for regular phone calls

(Topic created: 05-17-2024 07:44 AM)
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Palik
Constellation
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Galaxy S22

Someone managed to turn on mic mode for regular calls, everything works for WhatsApp video calls, but for regular phone calls, it does not. 

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello Palik, 

Thank you for posting. Welcome to the Samsung Community. We understand how inconvenient it is when the microphone on the phone is not working correctly. Take a look at this link for more information: https://www.samsung.com/us/support/troubleshooting/TSG01001249/

If the microphone is still not working correctly, then it is recommended to have the phone evaluated by an authorized service center. 
For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 
1. Facebook Messenger: 
2.Twitter
3. Private Message

 

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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