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Original topic:

Multiple or deleted contacts in s22 ultra

(Topic created: 03-27-2022 04:45 PM)
Jerzie82
Cosmic Ray
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Galaxy S22
So lately I've noticed either multiple contacts of same contacts already saved or miraculously deleted contacts. I'm telling you like 8-10 times duplicated. Thankfully I saved my numbers with Google but dies anyone else have this issue? I went and revoked contacts permissions from some apps but I dint believe it has helped. 


**Update August 2022**
Also happening in new Z Fold 4 🤦🏻‍:female_sign:

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Jerzie82
Cosmic Ray
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Galaxy S22
Darn sorry this is juts
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userpvkjdtcyuw
Asteroid
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Galaxy S22
That's how it duplicates and deletes my contacts too... Talked to them,, but it's like they don't give a sh**Screenshot_20220907-064028_Contacts.jpg
Jerzie82
Cosmic Ray
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Galaxy S22
Wow that's crazy how it's a super glitch and nothing is done.
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userpvkjdtcyuw
Asteroid
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Galaxy S22
Yeah, frustrating
Jerzie82
Cosmic Ray
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Galaxy S22
It's frustrating and having either duplicate or deleted even worse. Wonder if they ever actually read these? 😄🤦🏻‍:female_sign:😫
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userpvkjdtcyuw
Asteroid
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Galaxy S22
They don't read it... It's an issue for them
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Solution
Stradanakis
Constellation
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Galaxy S22
I possibly have a solution. I had the same issue since I bought my s22 ultra about 6 months ago. Now its been over a week with no issues, for now. Im still not 100% its a solution untill 30 days pass without issues.

1- Export your contact list to google drive to ensure you don't lose contacts during to process.
2- Turn off google contact "sync", go to settings, google, settings for Google app, Google contact sync,
3- Delete the entire contact list from phone, delete trash, clear cache, clear app storage data from phone contact list.
4- (Important) Make sure to merge google contact duplicates, (then make sure you don't have any contacts in Google contact trash)
5- At this point your phone contact list should be completely empty including trash, (sync still turned off) And google contact should be clean and with no duplicates, (trash needs to be empty.)
6- (Verify both phone contact list and Google contact list don't have contacts in trash.)
7- Now go to phone contact app and click import from google contact. A fresh list of your contacts will be uploaded to your phone.
8- Now you can turn on sync if it didn't turn on automatic. Go to Settings, google, settings for google apps, Google contact sync. I turned on sync (first option) I kept the second option off (back up and sync from device). Keeping the second option off still syncs phone contact to google and google to phone. I dont really understand what second option is for. I just kept it off for now.

Update: 30 day update, it's still working fine with no issues, it sad that we have to go through this complecated process. But its working now.
Jerzie82
Cosmic Ray
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Galaxy S22
Ty hun
vmirage
Constellation
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Galaxy S22

I too had that problem. I found out it's the dual messenger that is messing up. Remove and clear all settings for dual messenger and problem is gone.

 

Settings -> Advanced features -> Dual Messenger -> (Three dots at the top right corner) -> Delete all my data

Jerzie82
Cosmic Ray
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Galaxy S22
Gonna do it now to see
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