Ordered an unlocked S22 Ultra phone that shipped directly from Samsung. The phone could not be connected/registered with the Verizon service using the eSim card. I worked extensively with Verizon (6 hours) and Samsung (1.5 hours) attempting to resolve the issues. There was no indication that Verizon nor Samsung would solve the problem in the short-term allowing the simultaneous use of both the eSim for Verizon and the physical Sim for local use when traveling to foreign countries. A solution was offered to add a physical Verizon Sim card which would totally defeat the purpose of having an eSim at all.
This experience with the S2 Ultra has been very disappointing and has not worked for me as advertised. I am returning the phone and will not reorder until such time as this issue has been clearly resolved. I am not certain how to even know when this issue is resolved.
I am having the same issue with a new unlocked S22. It appears that the main issue is that Verizon Wireless is not supporting the eSIMs in the S22 series. In other words, they are continuing to undermine the ability to use unlocked phones, other than Apple, who are apparently the only people willing to stand up to Verizon Wireless. Can't believe Verizon Wireless is still pulling this in this day and age.
You bought a Unlocked phone from Samsung to work on Verizon who doesn't want to support Esim but blame the company that makes the phone that supports Esim. No need to return it I feel it is a great device, maybe switch carriers since TMobile and At&t support it, don't let the options of your network provider is a reason to change, but feel as you need to. If it's just about the sim vs the 1 phone experience give it a chance.
I was able to activate my unlocked S22 Ultra today on Verizon. It wasn't as simple as activating on an iphone. The Verizon rep tried numerous times having me restart the phone, and he said that the esim appeared to be active on his end, but it wasn't on mine. He then emailed a QR code to scan. It wouldn't scan using through the sim card settings, even though it is supposedly set up to do just that. Instead, I had to just open the camera and scan it that way. It connected right away, and after a phone restart, it was working, along with the physical sim card with a different number.
I purchased an unlocked S22 Ultra at a local retail store and had no issue starting new service with Verizon using the eSIM. I will note that the number to use is not the super-long EID (the number that starts off looking like an ICCID w/ 8904...) but rather the "IMEI (eSIM)" number which is shown in "Settings>About Phone" underneath the normal IMEI.
If you were trying to activate over the phone, I'd strongly recommend going into a local Verizon store and seeing if they can activate using the eSIM there. No QR code was required, he simply input the information and did everything from his tablet within a few minutes.
I certainly hope you are able to resolve the issue.
