I'm fed up with this phone! I have to turn off WiFi in order to send a text message. Since when is text messaging such a difficult feature? My Nokia in 1999 never had texting issues, why now?? This is one of MANY issues I have with this **bleep** phone.
Hey there! I can absolutely understand needing to be able to send text messages outside of using WiFi! I want to go through just a couple of troubleshooting steps so we can figure out what's going on.
Is sending text messages the only thing you can't do while connected to your Wifi? You can try to reset your router as well as restart your phone if it is giving you trouble on different apps as well.
I would also suggest resetting your network settings just to make sure nothing got changed accidentally. You can do that by following these steps.
Open Settings Tap General management Tap Reset Tap Reset network settings Review the information and tap Reset settings If prompted, enter your current PIN, password, or pattern Tap Reset to confirm
I would also suggest clearing the cache of your device as well by following these steps.
Press the Volume Down button to highlight Recovery mode Press the Power button to restart into Recovery mode When you see the Android robot with a red exclamation mark, hold down the Power button and tap Volume Up once Release the Power button and use the volume buttons to scroll to wipe cache partition Press the Power button to select it Highlight Reboot system now and press the Power button to select it
The next two things you can do are make sure your messages' app as well as your phone are updated. As well as make sure your WiFi Calling feature is turned on. It may not send messages while connected to WiFi if that feature is turned off in your settings.
If all of these still aren't helping the issue I would suggest backing up your information and doing a factory data reset on the device to see if that may help. And if after a factory data reset it still won't send when connected to WiFi we may need a certified technician to take a look at it to see what is going on.
Hey there! I can absolutely understand needing to be able to send text messages outside of using WiFi! I want to go through just a couple of troubleshooting steps so we can figure out what's going on.
Is sending text messages the only thing you can't do while connected to your Wifi? You can try to reset your router as well as restart your phone if it is giving you trouble on different apps as well.
I would also suggest resetting your network settings just to make sure nothing got changed accidentally. You can do that by following these steps.
Open Settings Tap General management Tap Reset Tap Reset network settings Review the information and tap Reset settings If prompted, enter your current PIN, password, or pattern Tap Reset to confirm
I would also suggest clearing the cache of your device as well by following these steps.
Press the Volume Down button to highlight Recovery mode Press the Power button to restart into Recovery mode When you see the Android robot with a red exclamation mark, hold down the Power button and tap Volume Up once Release the Power button and use the volume buttons to scroll to wipe cache partition Press the Power button to select it Highlight Reboot system now and press the Power button to select it
The next two things you can do are make sure your messages' app as well as your phone are updated. As well as make sure your WiFi Calling feature is turned on. It may not send messages while connected to WiFi if that feature is turned off in your settings.
If all of these still aren't helping the issue I would suggest backing up your information and doing a factory data reset on the device to see if that may help. And if after a factory data reset it still won't send when connected to WiFi we may need a certified technician to take a look at it to see what is going on.
