Original topic:

S22 issue with media volume and Bixby voice volume being linked

(Topic created: Friday)
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jakrall
Asteroid
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Galaxy S22
Is there a reason why within the last couple weeks if I have my media volume set to zero and I ask Bixby voice volume or Google Assistant volume to be at 100%, that my media volume then increases to 100%? They are two separate sounds or sound sources I should say in the phone settings. Why are they linked and I can't have the Bixby voice volume elevated without my media volume elevating?
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello, thank you for your feedback. I understand your concerns with wanting to adjust Bixby voice on your device without changing your media volume. 

There are many ways to adjust Bixby Voice's volume. The most convenient way may be to press the Volume up or Volume down buttons. Then, tap the three horizontal dots at the top of the Volume pop-up menu, and use the slider to set the volume.

From this menu, you can also tap the Settings icon to open Volume settings and adjust it from there.

Alternatively, you can launch Bixby using the Bixby button or Side button. When the Bixby pop-up menu appears, press the Volume up or Volume down buttons to adjust Bixby Voice's volume. You can also ask Bixby to do it for you. Just wake up Bixby, and then say a command, such as "Set Bixby Volume to 50 percent."

 

If this is not working properly for you please submit an error report: 

by going to the Samsung Members app > Get help > Send feedback > Error reports. 

 

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