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Original topic:

S22 not working after update

(Topic created: 07-27-2024 02:02 PM)
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userxqW2EZzMWa
Constellation
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Galaxy S22
Since the last update a few days go my phone has been acting up. Battery life is pretty nonexistent. It will go from 80% to 45% in about half an hour without it being used and nothing running in the background. From 45% it will go to 0 and turn off. If I try to open any app it starts glitching and freezes. Not sure if it is because of the update and I should wait till another update comes up and hopefully it's fixed or if I should just get a new phone(which I really don't want to do). Is this happening to anyone else with the update? 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I can absolutely understand needing your device to stay charged and for you to be able to delete messages! 

 

If you are unable to delete messages on your device try these troubleshooting steps (https://www.samsung.com/us/support/troubleshooting/TSG01001419/). 

 

As for the battery not lasting, you can try these troubleshooting steps as well (https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to...).

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6 Replies
Blonndie
Asteroid
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Galaxy S22
I can't delete messages after they are read like the three dots for delete
Blonndie
Asteroid
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Galaxy S22
I want them back
Blonndie
Asteroid
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Galaxy S22
Can't delete messages now after they are read
Blonndie
Asteroid
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Galaxy S22
Emilie Faul
Aashi30
Cosmic Ray
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Galaxy S22

I have the same problem, last update causes over heating and stops charging. they need to roll back the update

Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I can absolutely understand needing your device to stay charged and for you to be able to delete messages! 

 

If you are unable to delete messages on your device try these troubleshooting steps (https://www.samsung.com/us/support/troubleshooting/TSG01001419/). 

 

As for the battery not lasting, you can try these troubleshooting steps as well (https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to...).

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