Solved: Re: S22 wont add work Profile - Page 2 - Samsung Community

ColdKoala · ‎12-09-2022

So, I've got a group of users who we put Intune onto as Personally Owned with Work Profile. This currently works on more than 500 phones. I have a few users who all have S22s and refuse to create a Work Profile. I checked under Accounts. No work profile setting is present. Used Test DPC. That fails also. Intune is enabled as "Device Management". Still no work profile. Hard Drive has more than 20GB free, so it's not a space problem. Has anyone run up against this?

VKD · ‎12-12-2022

Workaround works, installed work profile...

matthewbeke · ‎12-12-2022

Workaround also worked for me. Just very annoying thats how you have to do it.

Alaa elharty · ‎12-12-2022

Hello,

Workaround also worked for me. Many thanks

Members_2oGWA1o · ‎12-13-2022

This workaround is not acceptable as the path forward. Samsung needs to fix this, otherwise lots of people are going to sue them.

Nekta007 · ‎12-15-2022

had the same issue. Checked Google Accounts and one was created for Google Duo. Removed this account. And was then able to create work profile without having to remove all Google Accounts.

Daagvandermeer · ‎12-16-2022

Same Issue but with Corporate-Owned Devices with Workprofile.

It hangs to register the device.

Max - Capa · ‎12-19-2022

Can anyone confirm that this has been fixed?

Jakke79 · ‎12-19-2022

UPDATE 12/16: The issue is now resolved via a server-side fix.

Users may reboot their device to receive an updated Google Play setting, which corrects the issue with downloading the Android Device Policy app during Work Profile configuration.

In case a reboot does not correct the issue:

Users may be able to resolve the issue by installing the "Android Device Policy" application from the Google Play Store: https://play.google.com/store/apps/details?id=com.google.android.apps.work.clouddpc

In the Google Play Store, search for "Android Device Policy". Install this application before proceeding with enrollment.

Daagvandermeer · ‎12-19-2022

How to do this with Corporate-owned devices with work profile?

Original topic:

S22 wont add work Profile