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Original topic:

Samsung Chat isn't working with one person.

(Topic created: 05-08-2023 06:16 AM)
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beansprout-3
Constellation
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Galaxy S22
My S22 Ultra just updated and with the new update the chat isn't working with only one person. We tried alot of different options. Diagnostics, Samsung Support, shutting the phones down and restarting them. Has anyone had this problem? Or know how to fix it?

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello beansprout-3, and Welcome to the Samsung Community. I understand that the Samsung chat stopped working with 1 contact after update. 

Please, submit an error report directly to Samsung.

Right after the issue appears, please submit an Error Report. Samsung Members app->Get Help->Feedback->Error Reports

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hello beansprout-3, and Welcome to the Samsung Community. I understand that the Samsung chat stopped working with 1 contact after update. 

Please, submit an error report directly to Samsung.

Right after the issue appears, please submit an Error Report. Samsung Members app->Get Help->Feedback->Error Reports

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