Every time my Samsung email app (version 6.1.91.13) on my G22+ syncs with my email server, the error logs show the messages below. I do get my emails delivered from my server. I have 5 email addresses that I sync. I get one of these errors for every email address, even though the emails do sync. The problem is that the multiple failures every 15 minutes (sync interval) trigger an intrusion alert on my server. After multiple attempts, the ip address is banned. Then I cannot access my server to do anything (web pages, email, etc.) from any device on my wi-fi network until I use a private ip address to access my server an put the ip address in a whitelist. This works until my ip address changes. The new address eventually gets banned. And I have to go through the unban process again on the new ip address.
What might be the problem? I can't find a way to open a ticket or email Samsung Support on their website. I can only find a chat or chat robot connection which won't be of use here.
Hello, Welcome to the Community. We understand the frustration of having to continually unban the IP address due to the sync intervals triggering the alert.
