I sent some texts, plugged my phone in to charge, and when I returned and grabbed the phone, it was off. I was unable to turn it back on, and the two shops that I took it to (one was Samsung authorized) said that the screen, battery and port were working. They believe it's a motherboard issue, but "it's unrepairable". There is no exterior physical damage, nor is there water damage. The phone is no longer under warranty after 1.5 years. I went through Samsung Chat, and was unable to resolve using their suggestions. I tried going through my account to send it in for repair, but the site has stated that it is unable to do so as it is "under maintenance". It's stated this for a week. Any ideas on how to contact Samsung Support? I'd rather buy an S24 than a Pixel, but I'm now concerned about hardware AND support issues.
Thank you for reaching out. I can certainly understand your concern with your S22 not powering on and would recommend a service repair. As the service center advised you they were unable to repair it, I would recommend reaching out to our customer service team directly at 1-800-726-7864 for further assistance in getting your device set up for repair.
Thank you for reaching out. I can certainly understand your concern with your S22 not powering on and would recommend a service repair. As the service center advised you they were unable to repair it, I would recommend reaching out to our customer service team directly at 1-800-726-7864 for further assistance in getting your device set up for repair.
