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Original topic:

Screen turns shades of green

(Topic created: 01-03-2023 09:39 AM)
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wham5
Asteroid
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Galaxy S22
This happened out of nowhere, and I don't know if it is a bug, this only happens when there is a dark color or the brightness is lower than 20 to 30 percent
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KennewickMan
Black Hole
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Galaxy S22
Pictures?
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wham5
Asteroid
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Galaxy S22
Well I only have the s22 and I can't screen shot because then it would only show the screen shot as normal
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KennewickMan
Black Hole
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Galaxy S22
That's why I asked for pictures, not a screenshot.
Abhaya71
Galaxy
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Galaxy S22
My s22 plus has a very slight greenish tint to the display overall. I can only see it when comparing to my iPhone or Pixel. It isn't bad and if I just use the s22 I don't notice it.

You can go into settings and adjust the color temperature.

On my unit at least the color temperature stays the same no matter what brightness level. You might want to call Samsung support?
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hello, We understand the concern with the screen turning shades of green. This article explains more why you may see a green tint on your display. https://www.samsung.com/ph/support/mobile-devices/green-tint-on-screen

If the display becomes a permanent shade of green, there are some troubleshooting steps to try.

1. Test the phone in Safe Mode https://www.samsung.com/us/support/answer/ANS00062983/

2. Clear the cache partition of the phone

- Turn off phone
- Once off, hold down volume up and power buttons simultaneously 
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET) 
- Use power button to select. 
3. Perform a backup and factory reset of the phone.
If the screen does return to normal after completing these steps, a service evaluation is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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