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‎05-13-2024 09:53 AM in
Galaxy S22Solved! Go to Solution.
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‎05-25-2024 08:34 PM in
Galaxy S22Hey there! I can definitely understand wanting your back gesture to work as it was designed to!
Have you tried clearing the cache of the device? You can do that by following the below steps.
With the device off, press and hold the Volume Up and Power keys.
When the device turns on and logo displays, release both keys.
Use the Volume keys to highlight wipe cache partition, then press the Power key.
Continue using the Volume and Power keys to confirm your choice if prompted.
If after that it is still not working correctly I would back up the information on the device and do a factory data reset just in case something needs to be reset in the device making it act up.
Navigate to and open Settings, and then tap General management.
Swipe to and tap Reset, then tap Factory data reset, and then review the information.
When you're ready, swipe to and tap Reset.
If you have a security lock set, you will be asked to enter the credentials.
You can also submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports.
I hope this helps!
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‎05-13-2024 09:56 AM in
Galaxy S22- Mark as New
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‎05-13-2024 10:54 AM in
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‎05-13-2024 12:13 PM in
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‎05-14-2024 07:02 AM in
Galaxy S22Maybe you are not quite getting close enough to the edge of the screen?
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‎05-14-2024 05:40 PM in
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‎05-14-2024 06:42 PM in
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‎05-14-2024 06:44 PM in
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‎05-25-2024 08:34 PM in
Galaxy S22Hey there! I can definitely understand wanting your back gesture to work as it was designed to!
Have you tried clearing the cache of the device? You can do that by following the below steps.
With the device off, press and hold the Volume Up and Power keys.
When the device turns on and logo displays, release both keys.
Use the Volume keys to highlight wipe cache partition, then press the Power key.
Continue using the Volume and Power keys to confirm your choice if prompted.
If after that it is still not working correctly I would back up the information on the device and do a factory data reset just in case something needs to be reset in the device making it act up.
Navigate to and open Settings, and then tap General management.
Swipe to and tap Reset, then tap Factory data reset, and then review the information.
When you're ready, swipe to and tap Reset.
If you have a security lock set, you will be asked to enter the credentials.
You can also submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports.
I hope this helps!