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Original topic:

Side back gesture never works

(Topic created: 05-13-2024 09:53 AM)
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Araen96300
Cosmic Ray
Options
Galaxy S22
When i turn on the gesture mode of navigation bar, sliding from the side is supposed to do the same thing as the back button, but it absolutely never works, no matter what app I am on. I got the 6.1 update just now. Does anyone know how to fix it? I tried the good lock NavStar app, it did not help.

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I can definitely understand wanting your back gesture to work as it was designed to! 

 

Have you tried clearing the cache of the device? You can do that by following the below steps.

With the device off, press and hold the Volume Up and Power keys.
When the device turns on and logo displays, release both keys.
Use the Volume keys to highlight wipe cache partition, then press the Power key.
Continue using the Volume and Power keys to confirm your choice if prompted.

 

If after that it is still not working correctly I would back up the information on the device and do a factory data reset just in case something needs to be reset in the device making it act up.

Navigate to and open Settings, and then tap General management.
Swipe to and tap Reset, then tap Factory data reset, and then review the information.
When you're ready, swipe to and tap Reset.
If you have a security lock set, you will be asked to enter the credentials.

 

You can also submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports.

 

I hope this helps!

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8 Replies
Mikeso3691
Galaxy
Options
Galaxy S22
I've never been lucky with that myself. I've given up lol
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Robin621k
Neutron Star
Options
Galaxy S22
In the NavStar module, you change the sensitivity level of the back gesture.
Araen96300
Cosmic Ray
Options
Galaxy S22
I already tried that
Ryan891
Supernova
Options
Galaxy S22
Strange, I've been using those gestures for years and they work fine for me. Does it not register the swipe at all? Or is it opening other parts of the app?
Maybe you are not quite getting close enough to the edge of the screen?
Araen96300
Cosmic Ray
Options
Galaxy S22
The gestrure area is set at maximum. It is as if there is no button there at all. It never works.
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Ryan891
Supernova
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Galaxy S22
No there's no button, you just have to swipe from the very edge of the screen
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Araen96300
Cosmic Ray
Options
Galaxy S22
Ik i just didnt know what to call it
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I can definitely understand wanting your back gesture to work as it was designed to! 

 

Have you tried clearing the cache of the device? You can do that by following the below steps.

With the device off, press and hold the Volume Up and Power keys.
When the device turns on and logo displays, release both keys.
Use the Volume keys to highlight wipe cache partition, then press the Power key.
Continue using the Volume and Power keys to confirm your choice if prompted.

 

If after that it is still not working correctly I would back up the information on the device and do a factory data reset just in case something needs to be reset in the device making it act up.

Navigate to and open Settings, and then tap General management.
Swipe to and tap Reset, then tap Factory data reset, and then review the information.
When you're ready, swipe to and tap Reset.
If you have a security lock set, you will be asked to enter the credentials.

 

You can also submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports.

 

I hope this helps!

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