Hello DumboLover, Thank you for being part of the Community, and for reaching out. We understand how frustrating it is for an app to work slowly, buffering and not loading content.
You can also try uninstalling and reinstalling the app.
If all other apps are working correctly, we recommend contacting the app developers for assistance.
If you are experiencing lag with other apps, try clearing the cache partition.
• Ensure the device is powered off. If the device is unresponsive/frozen, press and hold the Power button for approximately 10 seconds or until the device power cycles. • Press and hold the Volume Up button and the Home button. • While continuing to hold the Home and Volume Up buttons, press and hold the Power button until 'RECOVERY BOOTING' appears in the upper left then release all buttons. • Select wipe cache partition. Utilize the Volume Up/Down buttons to highlight and the Power button to select. • Select reboot system now. Option is highlighted, utilize the Power button to select.
If you continue to experience slow buffering apps, it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
Hello DumboLover, Thank you for being part of the Community, and for reaching out. We understand how frustrating it is for an app to work slowly, buffering and not loading content.
You can also try uninstalling and reinstalling the app.
If all other apps are working correctly, we recommend contacting the app developers for assistance.
If you are experiencing lag with other apps, try clearing the cache partition.
• Ensure the device is powered off. If the device is unresponsive/frozen, press and hold the Power button for approximately 10 seconds or until the device power cycles. • Press and hold the Volume Up button and the Home button. • While continuing to hold the Home and Volume Up buttons, press and hold the Power button until 'RECOVERY BOOTING' appears in the upper left then release all buttons. • Select wipe cache partition. Utilize the Volume Up/Down buttons to highlight and the Power button to select. • Select reboot system now. Option is highlighted, utilize the Power button to select.
If you continue to experience slow buffering apps, it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
