Original topic:

App from old phone wont open

(Topic created: 06-09-2024 02:11 PM)
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Tawedzerwa
Constellation
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Galaxy S23

An app cloned from old android phone won't open on my galaxy S23FE.It keeps saying the app needs to be updated even though there are no new updates for the app on playstore. How can I resolve this ?

7 Replies
SpunMcFlurry
Galaxy
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Galaxy S23
Try deleting said app then re-installing it, make sure that is has the required amount of permissions it needs to function.
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SpunMcFlurry
Galaxy
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Galaxy S23
@Tawedzerwa I hope that helps
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LongHiker
Legendary Samsung Care Ambassador
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Galaxy S23

@Tawedzerwa Have you contacted the developers of the app to see if they can recommend a solution? 

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realaud
Neutron Star
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Galaxy S23

You can give up the app, or you can see if the developer intends to create an update compatible with Android 14.  If the developer went bust, then you are out of luck and will have to look for an equivalent app.

Is it a necessary app for you, or is it like a game or something?  Which app is it?  You can try to uninstall and reinstall it--some apps don't like to be transferred; they like to be installed.

Do you still have your old device?  If you need to use the app, you can always use it on the old device.

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jtgh
Constellation
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Galaxy S23
@Tawedzerwa go to the old phone and update on the same wifi then go to the app on the new phone. That was
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boss26
Constellation
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Galaxy S23
How do I restore playstore. It got deleted
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realaud
Neutron Star
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Galaxy S23

Are you sure it got deleted off your phone, or just removed from the home screen?  Search your app drawer and, if it's still on your phone, just add it to your home screen. 

 

It cannot be uninstalled from your phone because it's part of the operating system; but, if for some reason it did, you can try either restoring your backup or factory resetting your phone and then restoring your backup.

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