Camera keeps crashing

[louieluthor]

I've tried restarting device and erasing it, ik what else to do

[Eqazza]

Try Force stopping it and if that's doesn't work then idk but force stopping should work

[gabe80million]

If what eqasza says doesn't work, then you have a faulty camera, or your OS (Android) is malfunctioning. If you don't know how to do it yourself, ask someone, or take it into a repair shop and ask them to reinstall Android to your phone because you think yours has corrupted.

If that doesn't work, then you have a faulty memory chip that stores Android on it and you'll need to either pay to get that replaced or just replace the whole phone

[SamsungModerator1 · Accepted solution]

Hello louieluthor, We understand how frustrating it can be for the camera app to crash.

The others are correct, the first step is to clear the app cache of the camera. https://www.samsung.com/us/support/answer/ANS00077611/

You can also try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001329

If the camera app is still not working, it is recommended to have the phone evaluated at an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html