Delayed Fingerprint Sensor

[chinesebuddha]

I have a factory unlocked Galaxy S23 ultra. I had an update yesterday. Since doing the update my fingerprint sensor is delayed. It still works but it doesn't show up for a good 6 seconds. Anyone else having this issues?

[TheGalaxy]

Wipe cache partition

[Alienkid]

Go into biometrics, then fingerprints, then look for "Show icon when screen is off"
and make sure it says "On Always On Display"

[eo32]

Same

[Kaptain75329]

After updating to the July patch, the problem is still present unfortunately. The work around does seem to be leaving the fingerprint sensor on at all times.. we'll see if this helps.

[Kaptain75329]

Update - so far so good on this workaround. Fingerprint sensor has been working correctly all day long.

[SamsungRei · Accepted solution]

Hello everyone, Welcome to the Community (for those that are new) and thank you for making the Community great! We understand the frustrations of the fingerprint sensor not working as expected. 

If the fingerprint sensor is not showing or is delayed, please follow these steps:

1. Navigate to Settings > Lock screen > turn on the option for Always On Display
2. Navigate to Settings > Advanced features > Motions and gestures > turn on the option for Double tap to turn on screen
3. Navigate to Settings > Notifications > Notification pop-up style > turn on the option for Show even while screen is off
4. Navigate to Settings > Security and privacy > Biometrics > Fingerprints > turn on the option for Show icon when screen is off

NOTE: This software related device behavior will be resolved with a new software release that will be available starting 08.14.23 (SW Version starting with WG (WGI, WG7, WGH, etc.) or above.