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Original topic:

Failed January Update

(Topic created: Tuesday)
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userq3DRoBDJRw
Asteroid
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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343 Replies
Teebus
Asteroid
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Galaxy S23
Same for me on S24 Ultra
3Fees
Supernova
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Galaxy S23
You may need to have your phones reflashed at service center.

Cheers
3Fees
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Galaxy_Girl64
Cosmic Ray
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Galaxy S23
Whats reflashed?
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usertisha
Asteroid
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Galaxy S23
I've gotten the same message, u not alone
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usertisha
Asteroid
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Galaxy S23
Should I try the update for the 100th time or let them figure out the issue
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moman74
Constellation
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Galaxy S23
Software update#42 continues to fail with error code 405, 407, or 412. 

Is there a solution? 
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FHLA
Constellation
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Galaxy S23
In my s24 is the similar problem, error code 407
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PF6
Astronaut
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Galaxy S23

Same on my s21fe, could it be the same issues as suggested here on newer Samsung models and would fixes be the same?

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user1Syg4aAQ5F
Constellation
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Galaxy S23

Same here. Spent 1.5 hours on phone with Verizon wireless customer service only to have him tell me it was due to the anticipated snow storm in my area.  Storm is over and it's still failing.

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usersTouwKOjVy
Constellation
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Galaxy S23
I've been trying to update my S24 Ultra to the new UI and security patch, and it keeps failing. I've been trying to update for the last 24hrs, and it keeps failing. Does anyone know when I might be able to install the new UI and security patch? 
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