Original topic:

Galaxy S23 freezing when using spotify

(Topic created: 04-29-2024 05:30 PM)
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usereUtKj4THAE
Constellation
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Galaxy S23

Got the phone a few months ago and ever since I had this issue of the phone freezing on spotify when in use. The issue happens either when I press on the recent apps key or when I turn off and turn back on the phone screen. When the phone freezes it freezes on the you are currently viewing and the only things you are able to do is pull down the notifications tray, press the navigation keys and use the power buttons but if I try to press any keys or buttons it would not work. For example if I pull down the notification try and try pressing on the settings button it would not work.

Anyone had an experience like this before and knows of a fix I'd like to know. 

I have Uninstalled spotify before, done multiple updates and still nothing seems to work. Any help appreciated.

7 Replies
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Galaxy S23
It happened to me clesr the cache
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Galaxy S23
Clear*
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usereUtKj4THAE
Constellation
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Galaxy S23

I did delete and reinstall the app a few times before. Does that work as clearing the cache?

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Azniak
Constellation
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Galaxy S23

This has happened to me aswell. Tried reinstalling  the app, but it keeps freezing my phone.

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Nazatin
Cosmic Ray
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Galaxy S23

It recently started to happen with me after the update I got for my Galaxy s23.  I'm going to do what others share saying and clear the cache.  Hopefully, that works.

Tamara_2020
Constellation
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Galaxy S23

it happened to me since last last update and now it is completely frozen 

wabbawoo
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Galaxy S23
I'm having this same issue. I've cleared my cache numerous times, and my phone still completely freezes
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