Original topic:

Fornite

(Topic created: 07-02-2023 10:00 PM)
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Simpleeangel
Constellation
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Galaxy S23

Hello, since the recent update on my Galaxy s23 ultra, fortnite has been freezing and force closing during matchmaking. Is anyone else having this issue? How can we fix this, I have deleted fortnite and redownloaded but nothing works!

1 Solution


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Solution
bill-e
Cosmic Samsung Care Ambassador
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Galaxy S23

I'm not doubting that a change in the latest security update, but the change could be a new security lock down or something else. But not a bug. Go ahead and submit an error report via Samsung Members App and also a bug report to Fortnight as it's their responsibility to remain compatible with Samsung.

https://www.samsung.com/my/support/mobile-devices/how-to-submit-an-error-report-on-samsung-members-a...

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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5 Replies
bill-e
Cosmic Samsung Care Ambassador
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Galaxy S23

Report the error to the Fortnight developer. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
userDMkHKj3CUt
Constellation
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Galaxy S23
It's happening with me as well when it had not once happened ever since I got this phone. But with this latest update it has been crashing Fortnite every time I go into a game, this is outrages. I sound like a Karen but it's annoying I had OnePlus before & I am kind of regretting getting a Samsung Phone. I have the S23 + BTW.
But yeah I have Uninstalled Fortnite & installed it back with no fix then I even Factory Reset my phone & still NO FIX. What do I do now? Go back with OnePlus or what's up?
ThaRedHeadOne
Cosmic Ray
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Galaxy S23
Since the recent system update mine too fortnite has been crashing in the middle of the game. Before this most recent system update to one UI I had no issues with fortnite whatsoever and the other day had been putting off the system update for about a week and the other day I updated it and now fortnite constantly crashes same thing with Max or what used to be called HBO Max it doesn't crash all the time however it will just automatically close sometimes in the middle of watching a movie or show. I do not believe this is the developer of HBO Max or fortnite issue I do believe 100% this is a Samsung issue something about the most recent update to their system that they did to one UI.
Solution
bill-e
Cosmic Samsung Care Ambassador
Options
Galaxy S23

I'm not doubting that a change in the latest security update, but the change could be a new security lock down or something else. But not a bug. Go ahead and submit an error report via Samsung Members App and also a bug report to Fortnight as it's their responsibility to remain compatible with Samsung.

https://www.samsung.com/my/support/mobile-devices/how-to-submit-an-error-report-on-samsung-members-a...

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
ThaRedHeadOne
Cosmic Ray
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Galaxy S23
Well if there was an actual error report that popped up or an actual code or something of the nature I'd love to be able to submit them to fortnite as well as Samsung however neither pop up since the most recent update there is no error code there is no nothing it just crashes completely closes no error code no I'm sorry no nothing just gone how can I find an error code or any kind of crash report if there isn't one that's produced