Original topic:

Gallery Stories keeps popping up and I cannot stop it.

(Topic created: 05-23-2024 02:07 PM)
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bebe123
Constellation
Options
Galaxy S23

How do.i stop.this **bleep**!

6 Replies
Kdrewh
Sun
Options
Galaxy S23
Open Gallery, click the 3 lines at the bottom (first screenshot) go to "Customization Service" (2nd screenshot) click it. You may be promoted to "agree" to user agreement. Turn off the stories....(3rd screen shot)
Kdrewh
Sun
Options
Galaxy S23
ScreenshotsSmartSelect_20240515_114208_Gallery_1000028706_1715791328.jpgSmartSelect_20240515_114151_Gallery_1000028705_1715791311.jpg1716499793610.jpg
Kdrewh
Sun
Options
Galaxy S23
Let me know if that worked for you.
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rsbrux
Cosmic Ray
Options
Galaxy S23

Customization Service (under Gallery Settings) says „not in use“ but I am still getting notifications of automatically created stories :-{

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BConATL
Constellation
Options
Galaxy S23

See the post below and "Go to solution". Disabling Gallery Stories just worked for me.

https://eu.community.samsung.com/t5/galaxy-s24-series/disable-gallery-stories-if-not-who-has-access/...

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MStaff
Constellation
Options
Galaxy S23
Every time I make a short video for a text message, it goes thru just fine. Then I click on it to save to Gallery. I get a "Saved" message but then when I go to Gallery it only has a gray square (which is supposed to be the video). I then click on the square and on "Play Video". THEN i get message Gallery doesn't support. Never used to happen. Never had any issues saving videos to Gallery for viewing later or attaching to other texts. Why is this happening.
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