Original topic:

Help I can't update my s23 ultra

(Topic created: yesterday)
243 Views
almondhunter
Constellation
Options
Galaxy S23
so I got my phone today and as I finished transferring my data from my old phone I realised it has 2 updates ahead and yet it's still on the 1 December update
it says 'your phone is up to date' even though it's not
and for it's last update it says 'there's no information available for this update'
I tried connecting my phone to smart switch on my lap top and nothing happened 
please help me

5 Replies
kasonpalusinski
Constellation
Options
Galaxy S23
Open the Samsung Members app and go to Support > Phone diagnostics > Software update check. ā€¢ If an update is available, it might guide you to download it.
kasonpalusinski
Constellation
Options
Galaxy S23
Did it work
0 Likes
Brayden1
Halo
Options
Galaxy S23
I'm on one ui 5.1 still with my s23 ultra as well. Tried everything and I just posted something and it has all the details
0 Likes
usermzeJaY3BsM
Neutron Star
Options
Galaxy S23

So glad that you tried everything, guess we can't possibly help then as there is nothing left to try.  Also your rant on this in another thread is far from having ALL the details.

0 Likes
Brayden1
Halo
Options
Galaxy S23
No it isn't. Its the details on my problem
0 Likes