Original topic:

How to reset a Samsung S23 to clear pattern lock and Google password?

(Topic created: Friday)
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DougBrisk
Constellation
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Galaxy S23
My sister died 3 weeks ago. She had a Galaxy S23 that is pattern locked. I don't know the pattern nor her Google account password. How do I get this phone unlocked and reset?
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2 Replies
mehameha
Asteroid
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Galaxy S23
Hold down power and volume up button together from a powered off state and it should boot into the screen where you can wipe it. As far as the unlocking goes, not sure.
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

Sorry to say you can reset it but since you donā€™t know the Google account password the phone will be useless since it will be Google locked you can try and contact Google to try and retrieve the password.



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