Solved: I cracked my brand new S23 Ultra 😥😥😥 - Samsung Community

King-Xavi · ‎04-09-2023

I can't be more sad than anything I cracked my brand new s23 ultra 😥😫 I mean it was to save my son from falling but still hurts

SamsungModerator1 · ‎04-10-2023

Hello, We understand how upsetting this is. This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshooting/TSG01001477/ You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

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King-Xavi · ‎04-09-2023

will the warranty cover for my screen

JoeyNTasha · ‎04-09-2023

No, you will have to pay to have it fixed. Did you buy it through Samsung?

King-Xavi · ‎04-09-2023

nahh I got with AT&T just wondering or trying to find something out before I pay to fix it

EOGO · ‎04-09-2023

How sad to hear that.

King-Xavi · ‎04-09-2023

indeed bro

Anonymous · ‎04-10-2023

How did you Crack Gorilla Glass? I dropped mine 75 feet and not even a scratch.

King-Xavi · ‎04-10-2023

my phone fell against a metal thing in a playground like twice for saving my son I dropped my phone

Anonymous · ‎04-10-2023

Hurry up and buy the Samsung Care + or the AT&T protection program so you will only pay the 27 dollars.

King-Xavi · ‎04-10-2023

how much is that

Original topic:

I cracked my brand new S23 Ultra 😥😥😥

1 Solution