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Is it possible to turn off/disable this Roaming message pop up? S23 Ultra

(Topic created: 09-18-2024 04:46 AM)
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MarkChang
Galaxy
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Galaxy S23

Both of my mobile plan includes roaming and data in other countries. My two numbers, one Canadian and one American, are always active in my s23 Ultra. Recently, I have started to see this annoying roaming message every couple of hours pop up on my device. The last time this was an issue, was back just after the s23 Ultra was released and it was fixed in the March 2023 update, I believe. Can we have a toggle to disable this, please? Otherwise, fix it again and for good this time.

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Solution
SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello, I do understand your frustrations with your device roaming and this pop up is there to alert you that you are roaming so that you can decide what to do considering different plans/carriers have different charges.  

If you leave your carrier's coverage area, you may still be able to access mobile data by enabling Data roaming. Most carriers work together to allow you to connect to other networks, even outside the United States.

Before you turn on Data roaming, please be aware that there may be additional charges from your carrier, especially outside the country. Contact your carrier for details before enabling Data roaming.

When you're ready to turn it on, navigate to Settings, and then tap Connections. Tap Mobile networks, and then tap the switch next to Data Roaming Access to enable or disable the feature.

Note: The steps for activating this option may differ depending on what carrier you have.

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10 Replies
MarkChang
Galaxy
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Galaxy S23
This is the annoying popup! I hit, dismiss, and it comes back after a couple of hours. I am not turning off roaming for one or both of my lines. 1726660117316.jpg
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yamialex
Nebula
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Galaxy S23
You might have to disable one or the other for now this message is popping up to remind you that you might get charged there's no way to ignore it or dismiss it for permanently you're going to either have to turn off the connection to the roaming one or just continue to dismiss it every so often
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MarkChang
Galaxy
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Galaxy S23
I can't because I need both lines active. I'm not sure why Samsung reintroduced this annoyance but it might just be enough to make me switch devices. I don't have this issue with my Pixel 9 Pro XL.
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yamialex
Nebula
Options
Galaxy S23
Do I have any you do know that carrier roaming or data roaming charges are on the carrier side Samsung has nothing to do with that that is put on there so you know and have the option to turn it off so you are not charged if you're having this much of an issue then switch back to pixel because it's a carrier thing they're trying to avoid you getting charges unnecessarily and paying an arm and a leg
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MarkChang
Galaxy
Options
Galaxy S23
I am not charged for roaming. My plan includes my roaming because I am roaming on each SIM for at least 6 months of the year.

The notification comes from the device, not the carrier. This wasn't an issue over the past year as an example. Samsung needs to allow a way to disable this notification because as frequent as every half hour at times is going to make me send this thing in on my next trade-in offer and not buy another Samsung device. I don't have this issue with my OnePlus 8T either.
meself
Honored Contributor
Options
Galaxy S23
Looks like a carrier message to me saying that you are roaming which would be a connection or network setting
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MarkChang
Galaxy
Options
Galaxy S23
There is no setting in connections or network settings to turn off that message or just the frequency of it.
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Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello, I do understand your frustrations with your device roaming and this pop up is there to alert you that you are roaming so that you can decide what to do considering different plans/carriers have different charges.  

If you leave your carrier's coverage area, you may still be able to access mobile data by enabling Data roaming. Most carriers work together to allow you to connect to other networks, even outside the United States.

Before you turn on Data roaming, please be aware that there may be additional charges from your carrier, especially outside the country. Contact your carrier for details before enabling Data roaming.

When you're ready to turn it on, navigate to Settings, and then tap Connections. Tap Mobile networks, and then tap the switch next to Data Roaming Access to enable or disable the feature.

Note: The steps for activating this option may differ depending on what carrier you have.

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MarkChang
Galaxy
Options
Galaxy S23
I get that it is a reminder. It's a complete annoyance when it sometimes pops up every 20 minutes though for the better part of a day. If it popped up once a day or even less. Like it used to. That would be completely fine. Your response is not a solution!
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