Original topic:

Phone often locks, even though trusted places are on

(Topic created: yesterday)
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jbcamel
Cosmic Ray
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Galaxy S23

I have my home address as a trusted place on my galaxy S23. About 25% of the time when I go to use my phone and I am home the screen is locked and I have to put in my passcode. It can be a real pain! Has anyone figured out a way around this?

I have tried turning off, trusted places, restarting my phone and setting it up again. Still only works sometimes.

help!

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4 Replies
GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

Sorry but this is a common issue that sometimes your device will still require your passcode even at a Trusted location.  I don't know of anyway I make it stay unlocked I put abut 4-5 trusted location pins around my house to try and force it but it will still require a pin from time to time.



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realaud
Honored Contributor
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Galaxy S23

You need to adjust the perimeter around your home.  When you add your address and the map comes up, add about .1 miles to the perimeter.  Google maps (which informs the location) does not know the dimensions of your house and will not get it correct, which is why it will remain unlocked when you are in the front part of your home, but lock when you go to the back.  It also does not do well with multi-dwelling buildings. You can set a routine to keep your phone unlocked when connected to your home wi-fi network.  You can add several trusted wi-fi networks to the same routine, so that your phone will remain unlocked on those networks.  If you have a watch, you can keep the phone unlocked when connected to it.  You will still have to unlock it every 72 hours or after a missed call or missed notification.

Screenshot_20250130_134014_Modes and Routines.jpg

 

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KiwiBird97
Red Giant
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Galaxy S23
Keep in mind that location accuracy isn't guaranteed, and trusted places only have a range of 80-125 meters.
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Popsicle20
Red Giant
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Galaxy S23
I don't use Google's Extend Unlock triggers (Trusted places, Trusted devices, etc.) to keep the phone unlocked.  I tried that when I first got my previous phone, but found Google's Trusted Place triggers unreliable and switched to using Samsung's settings instead.

Samsung has the ability to add locations (home, work, etc.) to your profile in Samsung Contacts. You can add a wifi network to one of these places to make sure your phone can confirm that you're at the right location. You can then use the places in your Samsung profile as triggers for Modes and Routines. For example, I have a Routine that triggers
while I'm at home and, among other things, keeps my phone unlocked.

When you set a place as a trigger for a Mode or Routine you can define the radius around the location, so I'm able to have the whole house included in the same Place trigger. This radius can be set anywhere from .1 miles to 1.2 miles.

I have another Routine set up to unlock my phone and keep it unlocked while it's connected to my car via Bluetooth. I've found this to be very reliable so far.

(Be aware that when setting up or editing any Routine that keeps your phone unlocked, you'll be required to enter a passcode or
fingerprint before you can save that Routine.)

This method still has Extended Unlock's limitations (still need to enter pin/passcode after 4 hours, after missed call, etc.). This just
provides a more reliable and flexible way to trigger it.
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