Original topic:

Phone won't update

(Topic created: a week ago)
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WillChill88
Constellation
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Galaxy S23
I have tried everything hard reset safe mode phone will not update I keep getting this message the phone is on android version 13

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13 Replies
MarvinMod2
Comet
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Galaxy S23
Whats the model number and region of the device?
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WillChill88
Constellation
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Galaxy S23
S918u
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MarvinMod2
Comet
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Galaxy S23
Use frija to download latest version for region XAA or FKR. Use Odin 3 to flash it to device. Info can be found in xda.
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WillChill88
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Galaxy S23
Just bought the s24
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MarvinMod2
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Galaxy S23
💪🏼
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realaud
Honored Contributor
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Galaxy S23

Assuming you have a computer, you can try to force an update by downloading Smart Switch for computer and then connecting your phone and choosing software update (I forget the exact wording).  If you don't have a computer, you may have to find someone willing to let you connect to theirs.

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WillChill88
Constellation
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Galaxy S23
Nothing works
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realaud
Honored Contributor
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Galaxy S23
Have you tried the Smart Switch method or are you just assuming it won't work? In any case updates come through your carrier, so contact them.
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WillChill88
Constellation
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Galaxy S23
My s22 ultra updated no problem smart switch doesn't give me the option to update my phone
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